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Some iPhone XS units won’t charge until you wake the screen

By on Sep 30, 2018 in Mobility Strategy | 0 comments

Wireless charging appears to be normal.

We’ve asked Apple for comment on the issue. It’s not certain if the problem is hardware- or software-related, although the company has fixed charging issues through software in the past. It just recently patched an Apple Watch bug that prevented devices from charging, for instance. We wouldn’t be surprised if there’s an update on the way in the near future — while this isn’t a crippling issue, it’s more than a little irksome if you invested a ton of cash in Apple’s latest smartphones.

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